01Payroll accuracy / Safesite
Finding the missing hours.
Identified and corrected 31.25 missing regular hours, then addressed the timekeeping practices behind payroll discrepancies.
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The challenge: Payroll entries did not consistently match recorded punches and meal periods.
My approach: Reconciled time records to payroll, corrected the documented missing hours, and worked with management to clarify how actual punches, meals, and manual adjustments should be recorded.
The result: Corrected the current payroll issue and established clear expectations for supporting manual entries and preserving accurate time records.
Payroll documentation / Safesite
Building a clear record from a complex claim.
Investigated a wage claim involving pay, leave balances, and final-pay timing, assembling the records needed for a complete response.
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The challenge: The claim required reconciling several questions across payroll, timekeeping, leave records, and company policy.
My approach: Reviewed payroll records, timecards, schedules, accruals, calculations, and proof of payment. Organized the evidence and submitted a documented response and sworn statement.
The result: The Texas Workforce Commission determination required no additional wages or penalties.
Benefits reconciliation / Safesite
Getting coverage, deductions, and billing to agree.
Resolved carrier billing discrepancies by tracing employee elections, eligibility, effective dates, and payroll deductions.
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The challenge: Enrollment records, payroll deductions, and carrier invoices can tell different stories when a change is missing or applied at the wrong time.
My approach: Reconciled monthly insurance invoices, investigated differences across records, and coordinated with employees, brokers, and carriers to address enrollment, coverage, and billing issues.
The result: Corrected billing discrepancies and brought the related records into alignment through detailed reconciliation and follow-through.
Corporate transitions / HMC
Bringing new properties into the business.
Set up ADP payroll and timekeeping at multiple hotels while representing HMC’s corporate office on property transition teams.
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The challenge: Newly added properties needed to adopt HMC’s systems, policies, and operating procedures.
My approach: Implemented ADP payroll and timekeeping systems, established company procedures, and addressed process weaknesses by developing and putting improvements into practice.
The wider experience: Also trained payroll processors and, in 2009, provided comprehensive training and continued oversight when payroll responsibilities transferred to HR.
